E-Tangibles Limited Privacy Policy
At E-Tangibles Limited, we are committed to protecting your privacy and safeguarding your personal information.
Information We Collect
When you shop with us, we may collect:
- Name
- Billing & shipping address
- Email address
- Phone number (including WhatsApp if provided)
- Payment information
How We Use Your Information
We use your data to:
- Process and deliver your orders
- Provide customer service and support
- Process refunds and returns
- Improve our store through analytics
Cookies & Analytics
We use Google Analytics and Facebook Pixel to understand how customers interact with our website and to improve your shopping experience.
Sharing of Information
We only share your details (name, phone, and address) with trusted third parties such as:
- Shipping carriers (Trax, Leopards Courier, FedEx, DHL)
- Payment processors (for credit card transactions)
We never sell or rent your personal data.
Data Retention
Customer data is stored only for 14 days after delivery, mainly for processing returns or refunds, after which it is securely deleted.
Your Rights
You may request:
- Correction of your information
- Deletion of your personal data (unless required for legal or financial purposes)
For privacy inquiries, contact us at info@e-tangibles.com.